Poor app navigation and organization
π healthproduct problemSingle report βββββ
A Headspace user reports that successive app updates have made the content organization increasingly difficult to navigate, leading them to consider canceling their subscription.
What people do today
- Continuing to use the app despite frustration
- Considering canceling the subscription
π§ Fix this
Ideas a builder, maker or community group could start on:
- A user-testing platform that allows long-term subscribers to vote on UI changes before they are rolled out.
- A 'classic mode' toggle in settings that reverts the navigation menu to a previous, simpler version.
- A personalized dashboard builder that lets users pin their favorite content categories to the home screen.
Real voices
βthe app's organization has now gotten so bad succeeding changes that if it gets any worse, I will drop it.β
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