PayPal Mastercard cash back rewards inaccessible

💸 moneyproduct problemSingle report ●●●●● severity 3/5

A PayPal Mastercard user reports that since a recent app update, they are unable to view their cash back rewards, receiving a persistent error message stating the information cannot be shown.

Who's affected: A PayPal Mastercard user

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

Refreshing the app
Checking the website instead of the app

🔧 Fix this

Ideas a builder, maker or community group could start on:

A browser-based dashboard tool that pulls reward data via API when the mobile app fails
A community-driven status tracker for specific banking app features to confirm if outages are widespread
A notification service that alerts users when specific account features are confirmed to be back online

I want to build this

Real voices

“Ever since the new update I haven’t been able to access PayPal Mastercard Cash Back rewards. It just says “We can’t show your Cash Back Right Now.” When you refresh, the message stays there.”

Source: App Store review: paypal

PayPal Mastercard cash back rewards inaccessible

What people do today

🔧 Fix this

Real voices

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PayPal Mastercard cash back rewards inaccessible

What people do today

🔧 Fix this

Real voices

Related problems

YNAB app update makes interface difficult to navigate

Inconsistent credit card usage data in Credit Karma

Rocket Money failed to cancel subscription

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