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MyFitnessPal subscription authentication error

💚 healthproduct problemSingle report ●●●●● severity 3/5

A MyFitnessPal Premium subscriber reports that the app repeatedly logs them out and incorrectly prompts them to renew their subscription despite having a valid membership until 2027.

Who's affected: A MyFitnessPal Premium subscriber

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A third-party subscription verification dashboard that syncs with app stores to confirm status for users.
  2. An automated 'subscription status' diagnostic tool that forces a handshake between the app and the App Store API.
  3. A dedicated support portal for subscription-related access issues that bypasses standard ticket queues.
I want to build this

Real voices

“Keeps kicking me out and asking to renew my subscription but it’s valid until May 2027”

Source: App Store review: myfitnesspal

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