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Headspace guided programs fail to mark as complete

πŸ’š healthproduct problemSingle report ●●●●● severity 2/5

A Headspace app user reports that guided programs are glitchy, requiring them to restart and fast-forward videos multiple times to get a session marked as complete.

Who's affected: A Headspace app user and possibly others experiencing technical glitches with guided programs

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

πŸ”§ Fix this

Ideas a builder, maker or community group could start on:

  1. Develop a diagnostic tool within the app to detect video playback completion status
  2. Implement a manual 'mark as complete' button for users experiencing playback errors
  3. Create a dedicated bug reporting feature that automatically attaches session logs when a video fails to register
I want to build this

Real voices

β€œThe guided programs are glitchy and I have to restart and fast forward the videos multiple times to get the session marked complete.”

Source: App Store review: headspace

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